Shipping policy
Thank you for shopping with PrimeNest. Please read our shipping policy carefully before placing your order.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Delivery Times Once your order has been dispatched, estimated delivery times are as follows:
- United Kingdom: 7–15 business days
- Europe: 10–20 business days
- Rest of the World: 15–30 business days
Please note that delivery times are estimates and may vary due to customs, postal delays, or high demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.
Customs & Import Duties For international orders, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at your store email and we will investigate with our fulfilment partner.