Terms & Services

TERMS OF SERVICE

Welcome to PrimeNest. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

1. ACCEPTANCE OF TERMS

By accessing our website, browsing our products, or placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian and agree to comply with these Terms of Service.

If you do not agree with any part of these Terms, please do not use our website or services.

2. PRODUCTS AND SERVICES

We strive to ensure that all product descriptions, images, specifications, and pricing information displayed on our website are accurate. However, we do not guarantee that all information is completely error-free, current, or exhaustive.

We reserve the right to:

  • Modify or discontinue products without notice.

  • Limit the quantities of products sold.

  • Refuse or cancel orders at our discretion.

  • Correct pricing errors or inaccuracies at any time.

Product images are provided for illustration purposes and actual products may vary slightly.

3. PRICING AND PAYMENT

All prices displayed on our website are in British Pounds Sterling (GBP) unless otherwise stated.

By placing an order, you agree to provide current, complete, and accurate payment information. We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.

Accepted payment methods are displayed during checkout.

4. ORDER ACCEPTANCE

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraud

  • Violation of these Terms

If payment has already been processed, we will issue a refund where applicable.

5. SHIPPING AND DELIVERY

We aim to process orders promptly. Delivery times provided on our website are estimates only and may vary due to factors outside our control.

PrimeNest shall not be held liable for delays caused by:

  • Shipping carriers

  • Customs clearance

  • Weather conditions

  • Supply chain disruptions

  • Other unforeseen circumstances

Customers are responsible for ensuring that shipping information provided is accurate.

6. RETURNS AND REFUNDS

Our return and refund policies are outlined separately in our Refund Policy.

To qualify for a return:

  • Products must be unused and in their original condition.

  • Return requests must comply with our published refund period.

  • Certain products may be excluded from returns due to hygiene or safety reasons.

Refunds will be processed according to our Refund Policy.

7. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

  • Text

  • Graphics

  • Logos

  • Product images

  • Website design

  • Videos

  • Icons

is the property of PrimeNest or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or exploit any content without our prior written permission.

8. PROHIBITED USES

You agree not to use our website:

  • For unlawful purposes;

  • To violate any laws or regulations;

  • To transmit malware or malicious code;

  • To infringe upon intellectual property rights;

  • To collect personal information unlawfully;

  • To interfere with website security or operations;

  • To engage in fraudulent or deceptive activities.

Violation of these provisions may result in termination of access.

9. USER CONTENT

If you submit reviews, comments, suggestions, or other content, you grant PrimeNest a non-exclusive, royalty-free, perpetual license to use, modify, publish, and distribute such content.

You are solely responsible for any content you submit.

10. DISCLAIMER OF WARRANTIES

Our website and products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, PrimeNest makes no warranties, express or implied, regarding:

  • Product suitability;

  • Continuous website availability;

  • Accuracy of information;

  • Merchantability;

  • Fitness for a particular purpose.

Your use of our website is at your own risk.

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law, PrimeNest, its owners, employees, affiliates, suppliers, and partners shall not be liable for any:

  • Direct damages;

  • Indirect damages;

  • Incidental damages;

  • Consequential damages;

  • Loss of profits;

  • Loss of data;

  • Business interruption;

arising from your use of our website, products, or services.

12. THIRD-PARTY SERVICES

Our website may contain links to third-party websites, payment processors, or services. We are not responsible for the content, policies, or practices of third-party providers.

Your use of third-party services is at your own risk.

13. PRIVACY

Your use of our services is also governed by our Privacy Policy, which explains how we collect, process, and protect your personal information.

14. FORCE MAJEURE

PrimeNest shall not be held liable for failure or delay in performing obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters;

  • Government actions;

  • War;

  • Pandemic events;

  • Transportation disruptions;

  • Supply shortages;

  • Cybersecurity incidents.

15. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on our website. Continued use of our website constitutes acceptance of any revised Terms.

17. CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us through the contact form available on our website.